Delete from the app
Open MealTomato → Settings → Delete all my data and confirm the request. This asks the service to remove your account and associated server photos, recipes, generation tasks and quota records, then clear local recipes, photos, favourites, meal plans, allergies and preferences. If an error is shown, retry or contact support; an error is not confirmation that all data has been removed.
Deleting one saved recipe removes its local files. To request removal of the complete server account and its associated data, use the full account-deletion option.
Request deletion without the app
Email support@mealtomato.com with the subject MealTomato account deletion. You can also use the Privacy or data request topic in our support form.
If your account has an email address, send the request from that address where possible. Include the account email or account identifier you know, and state that you want the MealTomato account and associated data deleted. Do not send a password, session token, verification code, payment-card details or an unnecessary personal document.
We review requests and verify ownership before deleting account data. This is a support-assisted request, not an instant automated deletion button. If you used an anonymous account and have lost its session, we may be unable to match your email to that account or verify ownership. Tell support what account information you still have so we can assess the request; we cannot delete another person's data on an unverified claim.
Your subscription is separate
Deleting MealTomato or its account does not cancel a subscription. Manage cancellation through the store account that purchased it:
- Apple: Settings → your name → Subscriptions, or Apple subscriptions.
- Google Play: Payments & subscriptions → Subscriptions, or Google Play subscriptions.
Store transaction records and independently retained provider records are governed by the applicable store, provider and legal requirements. See our Privacy Policy for current retention, including server-photo cleanup and the present limitations of anonymous-account expiry.
